Michalak Design & Research Consulting: Welcome

USER-CENTERED RESEARCH AND DESIGN ARE IMPORTANT

All companies want to design products that meet users' needs, but discovering those needs and translating them into specific product requirements is a unique set of skills. That's what I do. I help you gain a better understanding of what your customers need and how they work, which allows you to design a better product for them. Incorporating user-centered research and design into your product will:

Increase customer satisfaction and reduce training and support costs.
Avoid costly re-design when you discover a product doesn't meet your customers' needs or is too difficult to use.
Give your product a competitive edge.
Encourage customer loyalty.

To help you create products that are easy to use and really meet your customers' needs, I offer services in interface design, usability evaluation, and customer research.

You'll find a sample of projects that illustrate my different capabilities in my portfolio.

MICHALAK DESIGN &
RESEARCH CONSULTING
503.297.5792
susan@michalakdesign.com