INTEL IEP

Project: The Ease of Use Roundtable (a consortium of PC manufacturers headed up by Intel) had created a tool--the Initial Experience Predictor--for PC developers that would predict novice users' experience with home PCs. The tool was over two years old and needed to be updated to accommodate new technology.

Method: The multi-step process consisted of testing various home PC systems with target users, drafting a scored checklist of usability problems found, repeating the test with evaluators using the checklist, and then evaluating the checklist for validity and reliability. The outcome was a checklist tool that was predictive (checklist scores correlated highly with usability test results) and reliable (checklist scores for the same systems correlated acorss different evaluators). The updated IEP is used as a part of major OEMs' development cycle and as an ease-of-use measurement tool for Intel's Innovative PC Award.

Download a copy of my final report from the Ease of Use Roundtable web site (www.eouroundtable.com).